SIIG Network Card 04 0349D User Manual

USB to Serial  
Quick Installation Guide  
Introduction  
TheUSBtoSerialadapterconvertsoneUSBporttomultiple  
9-pin (DB9) serial ports.  
FeaturesandBenefits  
Full support for Windows-based software  
Low power consumption. Draws power from USB  
bus  
Supports baud rates up to 115 Kb/s  
Handy wall-mount bracket keeps your desktop  
uncluttered  
Works with modems, ISDN terminal adapters,  
graphics tablets, PDAs, bar code scanners, label  
printers and other RS232 serial devices  
Built-in 16550 UART with 16-byte FIFO buffers to  
dramatically increase data transmit/receive speed,  
especially under Windows multitasking  
environment  
SystemRequirements  
Pentium or equivalent computer with an available  
USB port  
Windows®8 (32-/64-bit) / 7 (32-/64-bit) / Vista (32-  
/64-bit) / XP (32-/64-bit) / Server 2003 & 2008 (32-  
/64-bit) / Server 2008 R2 / 2000 / ME / 98SE / 98  
1
04-0349D  
 
Hardware Installation  
The USB to Serial adapter's Mounting bracket kit adds  
wall mount capabilities. Follow the instructions below to  
mount your USB to Serial adapter to the wall and keep  
your desktop uncluttered.  
1.  
Use the 4 screws in your package to screw your  
Mounting bracket to the wall, see Figure 3.  
Figure 3  
2.  
Slide your USB to Serial adapter into the mounting  
bracket until it snaps into place, see Figure 4.  
Note: The serial ports should be facing down.  
Figure 4  
3
 
Driver Installation  
NOTE: Do not plug in the USB to Serial adapter to  
your computer until instructed to do so. If you have  
plugged in the adapter prior to installing the driver,  
click Cancel at the Found New Hardware (if  
prompted), unplug the adapter, then follow the  
driver installation steps below.  
Windows 8 (32-/64-bit) / 7 (32-/64-bit)  
1.  
At the Windows desktop, insert the driver CD.  
AttheAutoPlaybox:ClickOpenfoldertoviewfiles,  
then double click Setup.  
If AutoPlay doesn't start: Click Windows key and R,  
type D:\setup.exe, then click OK. (Change D: to  
match your CD-ROM drive letter)  
2.  
3.  
Click Yes, Next, then click Finish.  
Plug the USB to Serial adapter into a USB port, and  
the driver will install automatically.  
4.  
Restart Windows to complete the installation.  
WindowsVista(32-/64-bit)  
1.  
At the Windows desktop, insert the driver CD.  
At the CD auto-start window: Double click Setup.  
If the CD doesn't auto-start: Click Start, in the Start  
Search box, type D:\setup.exe, then press Enter.  
(Change D: to match your CD-ROM drive letter)  
2.  
3.  
4.  
Click Allow.  
Click Next, then click Finish.  
Plug the USB to Serial adapter into a USB port, and  
the driver will install automatically.  
5.  
Restart Windows to complete the installation.  
4
 
Windows XP (32-/64-bit) / Server 2003 (32-/64-bit)  
/ 2000  
1. At the Windows desktop, insert the driver CD.  
2. Click Start, Run, type D:\setup.exe, then click OK.  
(Change D: to match your CD-ROM drive letter).  
3. Click Next, then click Finish.  
4. Plug the USB to Serial adapter into a USB port, and  
the driver will install automatically.  
5. Restart Windows to complete the installation.  
WindowsServer2008(32-/64-bit)  
1. At the Windows desktop, insert the driver CD.  
At the AutoPlay box: Double click Setup.  
If AutoPlay doesn't start: Click Start, in the Start  
Search box, type D:\setup.exe, then press Enter.  
(Change D: to match your CD-ROM drive letter)  
2. Click Next, then click Finish.  
3. Plug the USB to Serial adapter into a USB port, and  
the driver will install automatically.  
4. Restart Windows to complete the installation.  
WindowsServer2008R2  
1. At the Windows desktop, insert the driver CD.  
At the AutoPlay box: Double click Setup.  
If AutoPlay doesn't start: Click Start, in the Search  
programs and files box, type D:\setup.exe, then  
press Enter. (Change D: to match your CD-ROM  
drive letter)  
2. Click Next, then click Finish.  
3. Plug the USB to Serial adapter into a USB port, and  
the driver will install automatically.  
5
 
4. Restart Windows to complete the installation.  
WindowsME  
1. At the Windows desktop, insert the driver CD and  
wait for several seconds.  
2. Plug the USB to Serial adapter into an available USB  
port.  
3. At the Add New Hardware Wizard, choose  
Automatic search for  
(Recommended), then click Next.  
4. Select USB-to-Serial, then click OK.  
5. Click Finish.  
a
better driver  
6. Restart Windows to complete the installation.  
Windows98SE/98  
1. At the Windows desktop, plug the USB to Serial into  
an available USB port.  
2. At the Add New Hardware Wizard, click Next.  
3. Select Search for the best driver for your device  
(Recommend), then click Next.  
4. Insert the driver CD, check Specify a location, then  
type D:\Win 98SE_ME, uncheck the other boxes,  
thenclick Next. (ChangeD:tomatchyourCD-ROM  
drive letter)  
5. Click Next, then click Finish.  
6. Repeat steps 2-5 (skip this step in Windows 98SE).  
7. Restart Windows to complete the installation.  
6
 
To Verify Windows 8 / 7 / Vista / XP / Server 2003  
& 2008 / Server 2008 R2 / 2000 Installation  
1.  
Check Device Manager to verify installation.  
For Windows 8 / 7 / XP / Server 2003 & 2008 R2 /  
2000: Right click Computer or My computer, click  
Manage, then click Device Manager.  
For Windows Vista: Right click Computer, click  
Manage,clickContinue,thenclickDeviceManager.  
For Windows Server 2008: Right click Computer,  
click Manage, double click Diagnostics, then click  
Device Manager.  
2. Double click Ports (COM & LPT)  
For 2S adapter: Prolific USB-to-Serial Comm Port...  
should be listed 2 times.  
For 4S adapter: Prolific USB-to-Serial Comm Port...  
should be listed 4 times.  
To Verify Windows ME / 98SE / 98 Installation  
1. From the main desktop, right click My Computer,  
click Properties, then click Device Manager.  
2. Double click Ports (COM & LPT).  
For 2S adapter: USB to Serial... should be listed 2  
times.  
For 4S adapter: USB to Serial... should be listed 4  
times.  
7
 
To Verify Driver Installation via CheckChipVersion  
If you have problems with driver installation, you can  
also use the tool CheckChipVersion in your driver CD  
for further verification.  
1.  
2.  
3.  
GotoDrivers,thendoubleclickCheckChipVersion.  
Select the correct COM port, then click Check.  
If the driver is succesfully installed, it will show  
This is a .... chip appears, see Figure 5.  
Figure 5  
4. If the driver is not installed successfully, it will  
show OPEN COM PORT FAILED. This driver  
version may not support the chipset of your USB to  
Serialadapter.GotoSIIGwebsite(www.siig.com)to  
download the suitable driver version.  
8
 
Changing COM Port Number  
Some serial devices need a specific COM port in order to  
work. Ifyourserialdeviceworksproperly,donotchange  
this setting.  
ThisoptionisnotavailableinWindowsME, 98SEand98.  
Windows 8 / 7 / Vista / XP / Server 2003 & 2008 /  
Server 2008 R2 / 2000  
1.  
From Device Manager double click Ports (COM &  
LPT), thendoubleclicktheUSBtoSerial orProlific  
USB to Serial port you want to change.  
2.  
3.  
Click Settings tab, then click Advanced.  
Click the down arrow that is next to the COM Port  
numberboxandselectaCOMportthatisnotinuse.  
Click OK.  
4.  
Click OK again. Close Device Manager to save the  
changes.  
9
 
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10  
 
Technical Support and Warranty  
QUESTIONS? SIIGsOnlineSupporthasanswers! Simplyvisitourwebsite  
at www.siig.com and click Support. Our online support database is updated  
dailywithnewdriversandsolutions. Answerstoyourquestionscouldbejust  
afewclicksaway. Youcanalsosubmitquestionsonlineandatechnicalsupport  
analyst will promptly respond.  
SIIG offers a 5-year manufacturer warranty with this product. This warranty  
covers the original purchaser and guarantees the product to be free of any  
defects in materials or workmanship for five (5) years from the date of  
purchase of the product.  
SIIG will, at our discretion, repair or replace (with an identical product or  
product having similar features and functionality) the product if defective in  
materials or workmanship. This warranty gives you specific legal rights, and  
you may also have other rights which vary from state to state. Please see our  
web site for more warranty details.  
Ifyouencounteranyproblemswiththisproduct,pleasefollowtheprocedures  
below.  
A) If it is within the store's return policy period, please return the product to  
the store where you purchased it.  
B) If your purchase has passed the store's return policy period, please follow  
these steps to have the product repaired or replaced.  
Step 1: Submit your RMA request. Go to www.siig.com, click Support,  
then Request A Product Replacementto submit a request toSIIG RMA or  
fax a request to 510-657-5962. Your RMA request will be processed, if the  
product is determined to be defective, an RMA number will be issued.  
Step 2: After obtaining an RMA number, ship the product.  
Properly pack the product for shipping. All software, cable(s) and any  
otheraccessoriesthatcamewiththeoriginalpackagemustbeincluded.  
Clearly write your RMA number on the top of the returned package.  
SIIG will refuse to accept any shipping package, and will not be  
responsible for a productreturned withoutan RMA number posted on  
the outside of the shipping carton.  
You are responsible for the cost of shipping to SIIG. Ship the product  
to the following address:  
SIIG, Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
RMA #:  
SIIG will ship the repaired or replaced product via Ground in the U.S.  
and International Economy outside of the U.S. at no cost to the  
customer.  
11  
 
About SIIG, Inc.  
Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity  
solutions (including Serial ATA and Ultra ATA Controllers, FireWire, USB,  
and legacy I/O adapters) that bridge the connection between Desktop/  
Notebook systems and external peripherals. SIIG continues to grow by  
adding A/V and Digital Signage connectivity solutions to our extensive  
portfolio. All centered around the distribution and switching of A/V  
signals over CAT5/6, these products include matrix switches, distribution  
amplifiers, extenders, converters, splitters, cabling, and more.  
SIIG is the premier one-stop source of upgrades and is committed to  
providinghighqualityproductswhilekeepingeconomicalandcompetitive  
prices. High-quality control standards are evident by one of the lowest  
defective return rates in the industry. Our products offer comprehensive  
user manuals, user-friendly features, and most products are backed by a  
lifetime warranty.  
SIIG products can be found in many computer retail stores, mail order  
catalogs, and e-commerce sites in the Americas, as well as through major  
distributors, system integrators, and VARs.  
PRODUCT NAME  
USB to Serial  
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B  
OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE  
FCC COMPLIANCE STATEMENT:  
This device complies with part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) This device may not cause harmful  
interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE  
SIIG, Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
Phone: 510-657-8688  
USB to Serial is a trademark of SIIG, Inc. SIIG and the SIIG logo are registered trademarks of SIIG,  
Inc. SIIG and the SIIG logo are registered trademarks of SIIG, Inc. Microsoft and Windows are  
registered trademarks of Microsoft Corporation. All other names used in this publication are for  
identificationonlyandmaybetrademarksoftheirrespectiveowners.  
November, 2012  
Copyright ©2012 by SIIG, Inc. All rights reserved.  
 

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